FAQ's

  1. Q) Do I need to sign up or open an account to buy?
A) No, all you have to do is place items into your shopping cart and pay. You can do this online, over the phone or by email. You are welcome to set up an account as there is a wealth of extra features on offer including the ability to watch your favourite items, save shopping carts, download your invoices and keep track of your orders to name but a few.

 

  1. Q) Do you deliver?
A) Yes, we can deliver to any county nationwide & can deliver internationally by request. The quickest way to find a postage price is to place the items in your shopping cart and our system can give you the postage price. You can also email us with your requirements and the sales team will be more than happy to assist.

 

  1. Q) Can I collect my order?
A) Yes. You are welcome to come and collect your order, all we ask is that you phone or email to confirm when your order will be ready for collection. SUBJECT TO CHANGE DURING COVID RESTRICTONS

 

  1. Q) Can I view stock before purchasing?
A) You are welcome to view stock prior to purchase. We ask that you make an appointment to come and view stock before deciding. We are open Monday to Friday (excl Bank Holidays) 9am - 5pm (last entry) and also Saturdays from 10am until 3pm. SUBJECT TO CHANGE DURING COVID RESTRICTONS

 

  1. Q) I have stock to sell, do you buy stock?
A) If you are looking to sell us stock, please send an email for the attention of CJM Outlet to – info@cjmoutlet.ie. Please include as much information as possible such as images, amounts, prices etc... and we will get back to you. Please allow up to 5 days for a response as we get a lot of emails every day offering stock and we like to take time to go through them thoroughly.

 

  1. Q) Do you do sale or return?
A) We do not do sale or return on stock. For our full returns policy, please see the Returns and Refunds section in the Help section of the website.

   

  1. Q) Are your products authentic?
A) All products purchased from us are authentic. You receive a full detailed invoice confirming exactly what you have purchased with all our details present for your records.

 

  1. Q) How often does your stock/website get updated?
A) On a weekly or monthly basis, so keep an eye on the stock to get updated. The best way to keep informed of our stock coming in or not yet on the website is to join our mailing list. All you do is put your name and email address in and we send one or two emails maximum per month with full details of upcoming stock.